Act on the result
Use COD contribution and the maximum failure rate to decide whether to offer COD, tighten eligibility or change its charge.
Educational only: Business decision support, not accounting, tax or legal advice.
Privacy: No account is required. Tool inputs and results stay in this browser. Anonymous categorical usage analytics send only governed page, tool, cluster and action identifiers; tool inputs and results are never sent. Error monitoring is disabled. Optional saved state stays only on this device.
Update policy: Reviewed when formulas or official dependencies change.
Scope: Market-neutral small-business planning using your own assumptions.
What this planner helps you decide
Best for
Sellers measuring failed delivery and collection costs for cash-on-delivery orders.
Outputs
Successful orders, failed-delivery loss, collection fees and net contribution.
Start here
Use attempted orders and observed delivery success from one comparable period.
Use a different tool when: Do not use this to test order contribution after the full fee stack; use Ecommerce Order Profitability Planner for that decision. Use this tool to measure cash-on-delivery success and failed-delivery loss.
Commerce & operations
Cash-on-delivery Profit Impact: successful orders
Successful orders, failed-delivery loss, collection fees and net contribution.
Amounts use the same currency as your inputs. No currency conversion is performed.
Cash-on-delivery Profit Impact
Measure failed delivery and handling cost for cash-on-delivery orders.
Your numbers stay in this browser
Whole dispatched COD orders.
Collected revenue on success. Enter the amount on one consistent ex-tax market-currency basis.
Share successfully delivered and collected.
COD collection cost per success. Enter the amount on one consistent ex-tax market-currency basis.
Delivery cost on every dispatch. Enter the amount on one consistent ex-tax market-currency basis.
Additional cost per failure. Enter the amount on one consistent ex-tax market-currency basis.
Product cost recovered after failure. Enter the amount on one consistent ex-tax market-currency basis.
Product cost per dispatched order. Enter the amount on one consistent ex-tax market-currency basis.
Decision result
Each output is bound to its registered ecommerce engine formula.
- Successful Orders
- 900
- Failed Orders
- 100
- Collected Revenue
- 90,000.00
- Failed Delivery Loss
- 1,900.00
- COD contribution
- 46,700.00
- Maximum Failure Rate
- 74%
Scenario comparison
Each row names the assumption axis changed from the baseline.
ScenarioResultDifference
Current scenario46,700.00Baseline
Lower Delivery success rate43,415.00-3,285.00
Higher Delivery success rate49,985.003,285.00
Save these results, change an input, then compare the updated figures with this baseline.
The baseline is temporary in this tab and is not added to shared scenario links or generated reports.
Calculation details
View calculation detailsView the formulas and inputs used for these results.
Successful Orders
Successful Orders
dispatched orders × success rate900 unitsResult900
Reports units for the entered planning period using the declared ex-tax cost and revenue basis. The engine retains full precision; presentation rounding does not feed calculation.
Cash-on-delivery Profit Impact Planner formulas →Inputs used by these formula steps
- Successful OrdersDispatched Orders
- 1,000
- Successful OrdersOrder Revenue
- 100
- Successful OrdersDelivery Success Rate
- 0.9
- Successful OrdersCollection Fee Per Successful Order
- 3
- Successful OrdersOutbound Cost Per Dispatched Order
- 8
- Successful OrdersFailed Delivery Cost Per Failed Order
- 6
- Successful OrdersRecoverable Product Cost Per Failed Order
- 30
- Successful OrdersProduct Cost Per Order
- 35
Failed Orders
Failed Orders
dispatched orders − successful orders100 unitsResult100
Reports units for the entered planning period using the declared ex-tax cost and revenue basis. The engine retains full precision; presentation rounding does not feed calculation.
Cash-on-delivery Profit Impact Planner formulas →Inputs used by these formula steps
- Failed OrdersDispatched Orders
- 1,000
- Failed OrdersOrder Revenue
- 100
- Failed OrdersDelivery Success Rate
- 0.9
- Failed OrdersCollection Fee Per Successful Order
- 3
- Failed OrdersOutbound Cost Per Dispatched Order
- 8
- Failed OrdersFailed Delivery Cost Per Failed Order
- 6
- Failed OrdersRecoverable Product Cost Per Failed Order
- 30
- Failed OrdersProduct Cost Per Order
- 35
Collected Revenue
Collected Revenue
successful orders × revenue90,000.00Result90,000.00
Reports money for the entered planning period using the declared ex-tax cost and revenue basis. The engine retains full precision; presentation rounding does not feed calculation.
Cash-on-delivery Profit Impact Planner formulas →Inputs used by these formula steps
- Collected RevenueDispatched Orders
- 1,000
- Collected RevenueOrder Revenue
- 100
- Collected RevenueDelivery Success Rate
- 0.9
- Collected RevenueCollection Fee Per Successful Order
- 3
- Collected RevenueOutbound Cost Per Dispatched Order
- 8
- Collected RevenueFailed Delivery Cost Per Failed Order
- 6
- Collected RevenueRecoverable Product Cost Per Failed Order
- 30
- Collected RevenueProduct Cost Per Order
- 35
Failed Delivery Loss
Failed Delivery Loss
failed orders × failed-delivery cost stack1,900.00Result1,900.00
Reports money for the entered planning period using the declared ex-tax cost and revenue basis. The engine retains full precision; presentation rounding does not feed calculation.
Cash-on-delivery Profit Impact Planner formulas →Inputs used by these formula steps
- Failed Delivery LossDispatched Orders
- 1,000
- Failed Delivery LossOrder Revenue
- 100
- Failed Delivery LossDelivery Success Rate
- 0.9
- Failed Delivery LossCollection Fee Per Successful Order
- 3
- Failed Delivery LossOutbound Cost Per Dispatched Order
- 8
- Failed Delivery LossFailed Delivery Cost Per Failed Order
- 6
- Failed Delivery LossRecoverable Product Cost Per Failed Order
- 30
- Failed Delivery LossProduct Cost Per Order
- 35
COD contribution
Contribution
successful contribution − failed-delivery loss46,700.00Result46,700.00
Reports money for the entered planning period using the declared ex-tax cost and revenue basis. The engine retains full precision; presentation rounding does not feed calculation.
Cash-on-delivery Profit Impact Planner formulas →Inputs used by these formula steps
- ContributionDispatched Orders
- 1,000
- ContributionOrder Revenue
- 100
- ContributionDelivery Success Rate
- 0.9
- ContributionCollection Fee Per Successful Order
- 3
- ContributionOutbound Cost Per Dispatched Order
- 8
- ContributionFailed Delivery Cost Per Failed Order
- 6
- ContributionRecoverable Product Cost Per Failed Order
- 30
- ContributionProduct Cost Per Order
- 35
Maximum Failure Rate
Maximum Failure Rate
success contribution / (success contribution + failed loss)0.74 percentResult74%
Reports percent for the entered planning period using the declared ex-tax cost and revenue basis. The engine retains full precision; presentation rounding does not feed calculation.
Cash-on-delivery Profit Impact Planner formulas →Inputs used by these formula steps
- Maximum Failure RateDispatched Orders
- 1,000
- Maximum Failure RateOrder Revenue
- 100
- Maximum Failure RateDelivery Success Rate
- 0.9
- Maximum Failure RateCollection Fee Per Successful Order
- 3
- Maximum Failure RateOutbound Cost Per Dispatched Order
- 8
- Maximum Failure RateFailed Delivery Cost Per Failed Order
- 6
- Maximum Failure RateRecoverable Product Cost Per Failed Order
- 30
- Maximum Failure RateProduct Cost Per Order
- 35
Inputs used
- Dispatched orders
- 1,000
- Order revenue
- 100.00
- Delivery success rate
- 90%
- Collection fee
- 3.00
- Outbound cost
- 8.00
- Failed-delivery cost
- 6.00
- Recoverable product value
- 30.00
- Product cost
- 35.00
Open this calculator with preset values
This calculator supports documented, shareable scenario URLs. Compatible assistants and applications can construct links using the parameters below.
Scenario links contain only allowlisted numeric and closed-choice inputs shown in the URL; Margin101 excludes free text and identifying fields. Anyone you share the URL with can read those numbers, so do not include private or identifying data.
| Parameter | Meaning | Unit | Allowed values | Presence | Default |
|---|---|---|---|---|---|
| collectionFeePerSuccessfulOrder | COD collection cost per success. Enter the amount on one consistent ex-tax market-currency basis. | currency units/event, ex tax | 0 to 100000000 | Required | 3 |
| deliverySuccessRate | Share successfully delivered and collected. | proportion of dispatched cash-on-delivery orders completed | 0 to 1 | Required | 0.9 |
| dispatchedOrders | Whole dispatched COD orders. | whole events/planning period | 0 to 100000000 | Required | 1000 |
| failedDeliveryCostPerFailedOrder | Additional cost per failure. Enter the amount on one consistent ex-tax market-currency basis. | currency units/event, ex tax | 0 to 100000000 | Required | 6 |
| orderRevenue | Collected revenue on success. Enter the amount on one consistent ex-tax market-currency basis. | currency units/planning period, ex tax | 0 to 100000000 | Required | 100 |
| outboundCostPerDispatchedOrder | Delivery cost on every dispatch. Enter the amount on one consistent ex-tax market-currency basis. | currency units/event, ex tax | 0 to 100000000 | Required | 8 |
| productCostPerOrder | Product cost per dispatched order. Enter the amount on one consistent ex-tax market-currency basis. | currency units/event, ex tax | 0 to 100000000 | Required | 35 |
| recoverableProductCostPerFailedOrder | Product cost recovered after failure. Enter the amount on one consistent ex-tax market-currency basis. | currency units/event, ex tax | 0 to 100000000 | Required | 30 |
Cash-on-delivery Profit Impact: successful orders
COD contribution shows whether successful collections cover outbound, collection and failed-delivery costs.
Formula summary
- Primary formula
- contribution = successful contribution − failed-delivery loss
Data used here
- The estimate uses your inputs and the general business formula documented in the methodology.
Decision checks
Stress-test the decision
Retest delivery success rate as a percentage of dispatched orders and failed-delivery cost in currency units per failed order.
When this estimate can be misleading
- All provider fees, exchange rates, returns, demand and operating rates are user-entered scenarios.
- Use one consistent ex-tax currency and planning period across compared inputs.
- This is educational business decision support, not accounting, tax, legal or financial advice.
- COD contribution shows whether successful collections cover outbound, collection and failed-delivery costs.
Educational estimate, not advice. See all assumptions & limitations →
Related reading
Guides to interpret the decision and its assumptions.
- Failed Delivery Cost
Measure the incremental cash and capacity cost of failed delivery without assuming a universal failure rate.
Read guide
Frequently asked questions
How do I measure cash-on-delivery success and failed-delivery loss?
Use COD contribution and the maximum failure rate to decide whether to offer COD, tighten eligibility or change its charge.
Which planning assumptions should I stress-test?
Compare a plausible alternative scenario and verify the decision-critical assumption that changes the plan most.